November 14, 2024 • Recall #25043
woom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGINAL 6 Recall — woom Bike USA LLC, of Austin, Texas
woom Bikes USA Recalls Children's OFF, OFF AIR and ORIGINAL 6 Bicycles Due to Fall and Crash Hazards
Recall Description
This recall involves the ORIGINAL 6 bicycles from model years 2016 to 2020 and OFF 5 & OFF AIR 5 and OFF 6 & OFF AIR 6 bicycles from model years 2019 to 2020. The bikes are designed for children between 10 and 14 years old. "woom" is displayed on the sides of the downtube in white letters. It is also visible on the front of the headtube. The ORIGINAL 6 bikes were sold in red, green, blue, purple, and yellow colors. The OFF mountain bikes were available in black frames with silver forks.
Hazards Identified
- The crank can break, due to fatigue fractures, causing the rider to lose control, posing fall and crash hazards.
Consumer Remedy
- Consumers should immediately stop using the recalled bicycles and contact woom bikes USA for instructions on how to get a free replacement crankset. Consumers can use the online crank checker tool found at woom.com to determine if their bicycle is affected by the recall. Consumers with affected cranksets will be sent a free replacement that must be installed by a bike repair technician at their preferred bike shop. Reimbursement in the way of a check will be issued for the consumer's crank replacement expense upon submission of the repair receipt. All known purchasers are being contacted directly by woom.
Affected Products
| Product Name | Type | Units Affected |
|---|---|---|
| woom bicycles OFF 5, OFF AIR 5, OFF 6, OFF AIR 6, and ORIGINAL 6 | N/A | About 2,500 |
The recalled cranks have no space between the well with the woom logo and the pedal thread
ManufacturersNot specified
Retailers
Online exclusively at http://www.woom.com U.S. from September 2016 through October 2020 for between $500 and $900.
Verify Official Notice
Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.
View Official CPSC NoticeRelated Other Recalls
View all other recalls →- October 15, 2026Primark Recalls 101 Dalmatians Faux Leather Children’s Coin Purses Due to Phthalate Levels and Risk of Ingestion
- October 15, 2026Loving Thyself Rocks Recalls Crystal Glass Cups Due to Risk of Serious Injury from Ingestion and Laceration Hazards
- October 8, 2026Giant Bicycle Recalls LED-Light Keys Included with SureLock Bike Lock Sets Due to Risk of Serious Injury or Death from Battery Ingestion; Violates Mandatory Standard for Consumer Products with Button Cell Batteries
- October 1, 2026Walmart Recalls Over 4.4 Million Expert Grill Brushes Due to Ingestion Hazard
- October 1, 2026Gazelle USA Recalls Urban Arrow Cargo Electric Bikes Due to Fall Hazard
- September 24, 2026Hyperfuels Recalls Methanol and Ethanol Fuel Containers Due to Risk of Serious Injury or Death from Child Poisoning and Flame Jetting; Violates Multiple Federal Safety Standards