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January 29, 2026 • Recall #26236

Urban Arrow FamilyNext Pro Cargo E-Bikes Recall — Gazelle USA, LLC, of Santa Cruz

Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard

Recall Description

This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.

Hazards Identified

  • The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.

Consumer Remedy

  • Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.

Affected Products

Product NameTypeUnits Affected
Urban Arrow FamilyNext Pro Cargo E-BikesN/AAbout 320
Recalled FamilyNext Pro Cargo Bike
Recalled FamilyNext Pro Cargo Bike
ManufacturersNot specified
Retailers
Individual specialty stores from March 2025 through December 2025 for about $9,000.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice

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