December 21, 2023 • Recall #24732
Pella Recalls Casement Windows Due to Injury Hazard (Recall Alert)
Recall Description
This recall involves Pella's Architect Series venting wood and aluminum-clad casement windows. The following four custom-made casement window types are included in this recall: all venting hurricane impact products with side pivot hardware, all venting casements with a frame height greater than 96 inches, all venting casements with a frame width wider than 35 inches, and all venting casements with a frame width greater than 29 inches and a vent height greater than 47 inches with side pivot hardware. The serial number is etched in a lower corner of the window glass. Serial numbers included in this recall can be verified at www.PellaHingeRecall.expertinquiry.com.
Hazards Identified
- The window's sash can detach from the frame and fall, posing an injury hazard to consumers.
Consumer Remedy
- Consumers should keep the recalled casement windows shut and locked at all times and contact Pella to receive a free repair by a Pella-designated service technician.
Affected Products
| Product Name | Type | Units Affected |
|---|---|---|
| Pella Architect Series Casement Windows | N/A | About 12,000 (In addition, about 305 were sold in Canada and about 10 were sold in Mexico) |
Recalled Pella Casement Window – exterior view
Manufacturers
Pella Corporation, of Pella, Iowa
Retailers
Authorized distributors nationwide, including Pella Window and Door stores, Lowe's, ABC Supply, Allied Building Products, Builders First Source, Builders Supply Co, Inc., Hammond Lumber Company, McCoy's Building Supply, National Lumber, and The Carter Companies stores nationwide from January 2021 through July 2023 for between $700 and $10,000 per window.
Verify Official Notice
Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.
View Official CPSC Notice