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January 16, 2025 • Recall #25090

Lexmark International Recalls Specialty Printers Due to Fire Hazard

Recall Description

This recall involves Lexmark specialty printers, models MS725dvn and MX725adve, used to print on paper, vinyl signs, banners and other plastics. The model numbers are located on the top cover and door of the printers. Model MX725dvn has a large multifunction sorter on the top of the printer. The printers have a white front and black top and sides. The front of the printers is marked with "Lexmark" in black and the green Lexmark logo.

Hazards Identified

  • A metal part inside the printer can dislodge, posing a risk of fire.
  • Consumers should immediately stop using the recalled printers and contact Lexmark to receive a free repair part. The repair part snaps into the unit inside the rear access panel.

Affected Products

Product NameTypeUnits Affected
MS725dvn and MX725adve Specialty PrintersN/AAbout 43,510 (In addition, about 4,000 were sold in Canada)
Recalled MS725dvn Specialty Printer
Recalled MS725dvn Specialty Printer
ManufacturersNot specified
Retailers
Online at lexmark.com, CDW Logistics, Tech Data Product Management Inc. and Insight Direct USA Inc. from June 2018 through November 2024 for between $1,000 and $4,200.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice