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January 30, 2025 • Recall #25109

Matrix-brand Training Cycles Recall

Johnson Health Tech North America Recalls Matrix-Brand Training Cycles Due to Fall Hazard

Recall Description

This recall involves certain Matrix-brand Training Cycles models CXP-03, CXC-02, CXM-03, CXV and CXM-02. The recalled products have adjustable saddles and handlebars with an aluminum rear flywheel and a magnetic resistance system. They have matte black steel frames, forged steel cranks, dual-sided SPD pedals, four leveling feet and two transport wheels. "Matrix" is printed on the side. The model and serial numbers are located on a label on the lower rear area of the cycle frame. Recalled cycles have a serial number that contains a serial prefix of FC32, ZFC32B, FC33, FC36, FC29D or FC27. Model (Serial Prefix) Example Serial Numbers CXC-02 (FC32) FC32210900001 CXC-02 (ZFC32) ZFC32B240600001 CXM-02 (FC33) FC33210800001 CXM-03 (FC36) FC36240300001 CXP-03 (FC29) FC29D240600001 CXV (FC27) FC27210700001

Hazards Identified

  • The training cycles' adjustable seat can unexpectedly lower while in use, posing a fall hazard to the rider.

Consumer Remedy

  • Consumers should immediately stop using the recalled cycles and contact Johnson Health Tech North America Inc. to schedule a service technician to install a free repair kit.

Affected Products

Product NameTypeUnits Affected
Matrix-brand Training CyclesN/AAbout 12,885 (In addition, about 140 were sold in Canada)
Recalled Matrix-brand Training Cycle Model CXC-02
Recalled Matrix-brand Training Cycle Model CXC-02
ManufacturersNot specified
Retailers
Sold primarily to commercial fitness facilities, both by JHTNA directly and through third-party distributors, from January 2021 through October 2024 for between $2,530 and $7,305.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice

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