Bella residential elevators Recall

Bella Elevator Recalls Residential Elevators Due to Child Entrapment Hazard; Risk of Serious Injury or Death to Young Children

Recall Description

This recall involves Bella residential elevators manufactured from 2009 to 2021. Models include Symmetry IGD, Hydraulic, and Winding Drum Elevators. The Symmetry brand name is located on the elevators' controllers. The elevators are used in consumers' homes.

Hazards Identified

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

Consumer Remedy

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Affected Products

Product Name	Type	Units Affected
Bella residential elevators	N/A	About 10,500

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.

Manufacturers

Bella Elevator, LLC, d/b/a Symmetry Elevating Solutions, of Peoria, Ill.

Retailers

Bella residential elevators and parts were sold through a network of authorized dealers and, occasionally, directly to consumers nationwide from June 2009 to December 2021 for between approximately $20,000 and $35,000 including installation.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice

Related Other Recalls

View all other recalls →