August 31, 2023 • Recall #23270
Apollo Recalls Phantom Electric Scooters Due to Fall and Injury Hazards
Recall Description
This recall involves the Apollo Phantom V1, V2 and 60V Electric Scooters models. The scooter has one stem bolt that connects the stem of the scooter with the front suspension and wheel assembly. "Apollo" is printed on the stem of the scooter and "Apollo Phantom" is displayed on the rear left side of the grip tape on the deck of the scooter. "Apollo Phantom" is also listed on the bottom of the scooter with the model year.
Hazards Identified
- The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.
Consumer Remedy
- Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
Affected Products
| Product Name | Type | Units Affected |
|---|---|---|
| Apollo Phantom Electric Scooters | N/A | About 3,900 |
Recalled Apollo Phantom Electric Scooter
ManufacturersNot specified
Retailers
Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com and Allelectricmotion.com from June 2021 through May 2023 for between $2,000 and $2,500.
Verify Official Notice
Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.
View Official CPSC Notice