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July 24, 2025 • Recall #25402

Apollo Recalls Electric Scooters Due to Fall and Injury Hazards

Recall Description

This recall involves certain serial numbers of Apollo City 2024 model year electric scooters. The dual-motor scooters have top speeds of 32 miles per hour. The scooters have a gray exterior with a headlight and rear brake light. "Apollo" is printed on the stem of the scooter and "Apollo City" is displayed on the rear left side of the grip tape on the deck of the scooter. The affected serial numbers range from 4202240300001 to 4202240301236 and 4202240400001 to 4202240400764. The serial number is located on the bottom of the scooter deck. Consumers can also find their serial number using the Apollo App.

Hazards Identified

  • The weld line on the electric scooter can crack, causing the stem to break and posing fall and injury hazards.
  • Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement stem. To participate in the recall, please go to https://apolloscooters.co/pages/apollo-city/recall and fill out the online form. Apollo is recommending that all consumers take their scooters to a service repair location so they can replace the stem on the recalled scooter free of charge. Consumers can go to https://apolloscooters.co/pages/locations-near-you to find the closest service repair location.

Affected Products

Product NameTypeUnits Affected
Apollo City Model Year 2024 Electric ScootersN/AAbout 790
Recalled Apollo Electric Scooter
Recalled Apollo Electric Scooter
ManufacturersNot specified
Retailers
Best Buy stores nationwide and online at Apolloscooters.co, Amazon.com and BestBuy.com between June 2024 through April 2025 for about $1,800.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice