September 21, 2023 • Recall #23294
11-Speed Bonded Hollowtech II Road Cranksets Recall
Shimano Recalls Cranksets for Bicycles Due to Crash Hazard
Recall Description
This recall involves Shimano Ultegra FC-6800, Dura-Ace FC-9000, Ultegra FC-R8000, Dura-Ace FC-R9100 and FC-R9100P 11-Speed Bonded Hollowtech Road Cranksets manufactured prior to July 2019 sold individually and on bicycles sold by other manufacturers such as Trek and Specialized. A crankset is the component of the bicycle that the chain and pedals attach to for pedaling. The recalled models have printed 'Ultegra' or Dura Ace' logos on the arm. The affected models are pre-July 2019 production and have the following two letter production code on backside of the crank arm where the pedals are attached: KF, KG, KH, KI, KJ, KK, KL, LA, LB, LC, LD, LE, LF, LG, LH, LI, LJ, LK, LL, MA, MB, MC, MD, ME, MF, MG, MH, MI, MJ, MK, ML, NA, NB, NC, ND, NE, NF, NG, NH, NI, NJ, NK, NL, OA, OB, OC, OD, OE, OF, OG, OH, OI, OJ, OK, OL, PA, PB, PC, PD, PE, PF, PG, PH, PI, PJ, PK, PL, QA, QB, QC, QD, QE, QF, QG, QH, QI, QJ, QK, QL, RA, RB, RC, RD, RE, and RF.
Hazards Identified
- The recalled bonded crank parts can separate and break, posing a crash hazard to consumers.
Consumer Remedy
- Consumers should immediately stop using the cranksets manufactured before July 1, 2019, and contact an authorized Shimano dealer to schedule a free crankset inspection. Only consumers whose cranksets show signs of bonding separation or delamination during the inspection will be provided a free replacement crankset and installation.
Affected Products
| Product Name | Type | Units Affected |
|---|---|---|
| 11-Speed Bonded Hollowtech II Road Cranksets | N/A | About 680,000 (In addition, 80,000 were sold in Canada) |

Recalled Shimano Hollowtech Road location of two-letter date code on crank arm
ManufacturersNot specified
Retailers
Bicycle stores nationwide from January 2012 through August 2023 for between $270 and $1,500.
Verify Official Notice
Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.
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