September 14, 2022 • Recall #22221

thyssenkrupp Access Corp. Residential Elevators Recall — ThyssenKrupp Access Manufacturing, LLC

CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported

Recall Description

This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.

Hazards Identified

Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.

Consumer Remedy

Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

Affected Products

Product Name	Type	Units Affected
thyssenkrupp Access Corp. Residential Elevators	N/A	About 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation

Example of the space between the exterior hoistway door and interior elevator car gate without a safety device/space guard

Manufacturers

ThyssenKrupp Access Manufacturing, LLCthyssenkrupp Access Corp.Access IndustriesNational Wheel-O-Vator

Retailers

Sold to dealers for installation in homes between approximately 1996 and 2012 for between $15,000 and $25,000 for a two-landing installation.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice

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