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September 14, 2022 • Recall #22221

CPSC, thyssenkrupp Access Corp. Settle Lawsuit: Firm to Conduct Recall to Inspect Home Elevators Due to Entrapment Hazard Posing Risk of Serious Injury or Death to Children; One Child Death Reported

Recall Description

This recall involves home or residential elevators under a variety of TKA-owned model names, including Chaparral, Destiny, LEV, LEV II, LEV II Builder, Rise, Volant, Windsor, Independence, and Flexi-Lift that TKA manufactured and sold to dealers for installation in homes between approximately 1996 and 2012.

Hazards Identified

  • Children can become entrapped in the space between the exterior hoistway door and the elevator car door or gate and suffer serious injury or death if the elevator is called to another floor.
  • Homeowners should immediately contact TKA for a free inspection and free installation of the free space guard(s). Alternatively, TKA will provide inspection and installation instructions directly to homeowners who do not wish to have an installer come into their home.

Affected Products

Product NameTypeUnits Affected
thyssenkrupp Access Corp. Residential ElevatorsN/AAbout 16,800 residential elevators, sold for between $15,000 and $25,000 for a two-landing installation
Example of the space between the exterior hoistway door and interior elevator car gate without a safety device/space guard
Example of the space between the exterior hoistway door and interior elevator car gate without a safety device/space guard
Manufacturers
ThyssenKrupp Access Manufacturing, LLCthyssenkrupp Access Corp.Access IndustriesNational Wheel-O-Vator
Retailers
Sold to dealers for installation in homes between approximately 1996 and 2012 for between $15,000 and $25,000 for a two-landing installation.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice