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June 9, 2022 • Recall #22151

Hisense French Door Refrigerators with Ice Maker Recall — Hisense USA, of Suwanee, Georgia

Hisense USA Recalls Bottom Freezer, French Door Refrigerators Due to Impact Injury Hazard; Sold Exclusively at Lowe's

Recall Description

This recall involves Hisense USA's 26.6 cubic foot capacity stainless steel French door refrigerators with ice maker with model number HRF266N6CSE and with serial numbers C2020050100001 through C2020123109000. The brand name, model, and serial number for each unit are printed on a label located on the left side of the interior of the refrigerator, above the water dispenser. With the serial number, consumers can check to determine whether their refrigerator is included in this recall by clicking http://hisenseservice.com/recall. The refrigerators are 36 inches wide and 74 inches high.

Hazards Identified

  • The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.

Consumer Remedy

  • Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.

Affected Products

Product NameTypeUnits Affected
Hisense French Door Refrigerators with Ice MakerN/AAbout 55,200 (In addition, 78 in Canada)
Recalled Hisense 26.6 Cu. Ft. French Door Refrigerator (Model# HRF266N6CSE)
Recalled Hisense 26.6 Cu. Ft. French Door Refrigerator (Model# HRF266N6CSE)
Manufacturers
Hisense USA, of Suwanee, Georgia
Retailers
Lowe's stores nationwide and online at Lowes.com from August 2020 through February 2022 for about $1,500.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice

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