April 13, 2023 • Recall #23178
Moen Recalls Flo Battery Back-Ups for Flo Smart Water Monitors Due to Fire Hazard
Recall Description
This recall involves the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups. The Flo Water Monitor Battery Backup device was an optional add-on accessory that could be purchased separately to extend certain features of Moen's Flo Smart Water Monitor and Shutoff in the event of a power disruption. Only the battery back-up is being recalled. The dark gray rectangular battery has the FLO logo printed on the lower right-hand side. A sticker showing the status of the light on battery is printed on the lower left-hand side as well as model number 920-001.
Hazards Identified
- The lithium-ion battery back-up can overheat, posing a fire hazard.
Consumer Remedy
- Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Affected Products
| Product Name | Type | Units Affected |
|---|---|---|
| Flo Smart Water Monitor Lithium-Ion Battery Back-Ups | N/A | About 10,000 (In addition, about 14 units sold in Canada) |
Recalled Flo Lithium-Ion Battery Back-Up
Manufacturers
Moen Incorporated, of North Olmsted, Ohio
Retailers
Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.
Verify Official Notice
Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.
View Official CPSC Notice