February 29, 2024 • Recall #24134
Mobile Stands for Large Interactive Flat Panel Displays Recalled Due to Tip-Over and Entrapment Hazards; Imported by SMART Technologies
Recall Description
This recall involves SMART Technologies' Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays. The recalled stands have model numbers FSE-400 (worldwide) and FSE-410 (US and Canada). They are white in color and have a wheelbase with four wheels. The model number, serial number and SMART logo are located on a label on the back of the mobile stand. Consumers should go online to https://support.smarttech.com/docs/accessories/stands-and-wall-mounts/fse-400/en/important-info/important-info.cshtml to see if their serial number is included in this recall.
Hazards Identified
- The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.
Consumer Remedy
- Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.
Affected Products
| Product Name | Type | Units Affected |
|---|---|---|
| Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays | N/A | About 750 |
Recalled Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays
ManufacturersNot specified
Retailers
SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 through December 2023 for about $1,735.
Verify Official Notice
Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.
View Official CPSC Notice