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December 5, 2024 • Recall #25056

Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) Speakers Recall — Anker Innovations Limited, of Hong

Anker Soundcore Lithium-Ion Battery Powered Bluetooth Speakers Recalled Due to Fire Hazard; Sold Exclusively on Amazon.com by Anker Innovations

Recall Description

This recall involves the lithium-ion battery packs in Anker Soundcore Bluetooth Speakers sold exclusively on Amazon in 2023. Only lithium-ion battery packs in Anker Soundcore Bluetooth Speakers with models A3102016, A3302011 and A3302031 are included in this recall. The recalled speakers can be identified by the unit's "SN Code" which is visible on the underside of the Bluetooth Speakers. Consumers can type in the "SN Code" on Anker's website https://www.anker.com/product-recalls to see if their product is recalled. Anker and Amazon have contacted all known purchasers.

Hazards Identified

  • The lithium-ion batteries in the recalled A3102 Anker Soundcore (black) and A3302 PowerConf S3 Bluetooth Speakers can overheat, posing a fire hazard.

Consumer Remedy

  • Consumers should immediately stop using the recalled speakers, and ensure they are powered off and are not connected to any external power source or charger. Visit Anker at https://support.anker.com/s/emailcontactus to verify the speaker's SN code and to fill out product recall information. Anker Innovations Limited will provide further instructions on how to obtain a replacement speaker free of charge. Because of the lithium-ion batteries, consumers should dispose of the speaker in accordance with local and state regulations and not in the trash.

Affected Products

Product NameTypeUnits Affected
Anker Soundcore (A3102) and PowerConf Bluetooth (A3302) SpeakersN/AAbout 69,000 (In addition, about 9,764 were sold in Canada)
Recalled Anker Soundcore Bluetooth Speaker Model A3102016
Recalled Anker Soundcore Bluetooth Speaker Model A3102016
ManufacturersNot specified
Retailers
Exclusively online at Amazon.com from March 2023 through October 2023 for between $28 and $130.

Verify Official Notice

Product recall terms or points of contact can change. Verify instructions directly with the CPSC announcement page.

View Official CPSC Notice

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